Liwei Chen, PhD
Assistant Professor
University of Cincinnati
Dr. Liwei Chen is an Assistant Professor in the Department of Operations, Business Analytics, and Information Systems at the Carl H. Lindner College of Business at the University of Cincinnati. She earned her Ph.D. in Information Systems from the J. Mack Robinson College of Business at Georgia State University in 2016. Liwei’s research focuses on the empowering roles of IT in healthcare services and other contexts. She has published in journals such as MIS Quarterly, Information Systems Research, Journal of the Association for Information Systems, European Journal of Information Systems, and Journal of Medical Internet Research, and has presented her work in conferences including the International Conference on Information Systems, INFORMS, and Annual Workshop on Health IT and Economics.
Dr. Liwei Chen is interested in understanding how IT can empower individuals and organizations to share and access information, make informed decisions, and undertake actionable changes to solve societal and business problems.Her research draws on complementary literature and theory bases, applies a variety of research methodologies (e.g., survey, experimental, and archival research), and uses a mix of rigorous multivariate, multilevel, and econometric techniques to analyze data.
Research Interests
Chen, L., Hsieh, J.J. Po-An, Rai, A. 2022. "How Does Intelligent System Knowledge Empowerment Yield Payoffs? Uncovering the Adaptation Mechanisms and Contingency Role of Work Experience," Information Systems Research 33(3), pp. 1042-1071.
Chen, L., Hsieh, J. J. Po-An, Rai, A., Xu, X. 2021. "How Does Employee Infusion Use of CRM Systems Drive Customer Satisfaction? Mechanism Differences between Face-to-Face and Virtual Channels," MIS Quarterly 45(2), pp. 719-754.
Chen, L., Baird, A., and Rai, A. 2019. “Mobile Health (mHealth) Channel Preference: An Integrated Perspective of Approach-Avoidance Beliefs and Regulatory Focus,” Journal of the Association for Information Systems 20(12), pp. 1743-1773.
Chen, L., J.J. Hsieh, P. A., Van de Vliert, E., and Huang, X. 2015. “Cross-National Differences in Individual Knowledge-Seeking Patterns: A Climato-Economic Contextualization,” European Journal of Information Systems 24(3), pp. 314-336.
Rai, A., Chen, L., Pye, J., and Baird, A. 2013. Understanding Determinants of Consumer Mobile Health Usage Intentions, Assimilation, and Channel Preferences. Journal of Medical Internet Research (JMIR) 15(8), e149 (JMIR is ranked as one of the top two Health IT journals; ISI impact factor: 4.7, 5-yr ISI impact factor: 5.0).